On this page we suggest that you answer the most common questions from your customers related to your business. This will help you to provide confidence, decrease the number of inquiries from your customers and increase your sales.
For example:
What payment methods can I take advantage of to make my purchase?
The following payment methods are available:
What is the shipping cost?
The shipping cost will be shown based on the total of the purchase and location, at the checkout, at the moment prior to the purchase.
How do you ship?
We work with:
Where can I receive my order?
We ship nationwide.
How long does it take for my order to arrive?
The delivery time will depend on the type of shipment selected. In general the delay is between 3 and 7 working days after the payment is credited.
How long does it take to make an exchange?
You can request an exchange up to 15 days after the purchase.
What should I do if the product does not arrive in good condition?
Contact us at [email protected] and we will send you a new one.
